Entry Level Customer Service

Robert Half

Job Description

Ref ID: 01313-9502941769

Classification: Customer Service Representative

Compensation: $13.00 to $15.00 hourly

Customer Service Representatives will be interested in OfficeTeam's new position if they love building solid customer relationships and want to work in the growing Motor Freight Forwarder industry. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This Customer Service Representative position is based in the Bensenville, Illinois region and is a long-term temporary-to-full-time employment opportunity. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.

How you will make an impact

- Be a part of business development by by actively cross-selling and referring customers

- Handle incoming telephone calls

- Provide accurate, friendly customer service in a timely fashion

- Retrieve and oversee the sending of written business communications

Job Requirements

- Proven computer skills

- Microsoft Office knowledge required

- Customer service and office administrative skills

- Excellent written/verbal communication and organizational skills

- Ability to interact effectively with internal and external partners and clients/customers

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

- Customer service experience desired

- Proven knowledge of Receptionist Duties

- Strong familiarity with data entry

- Administrative Assistance experience highly desired

- Retail experience preferred

- Multi Task experience preferred

- Supportive, positive attitude with a professional demeanor applied to all tasks

- Experience performing extensive research to resolve complex customer inquiries

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).