Senior IT Business Analyst

Abbott Laboratories

Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.

Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.

This role can be filled in Chicago, IL, Orlando, FL, or Livermore, CA.

The person hired in this role will be responsible for driving IT Software deliveries in line with business needs. We are looking for candidates with expertise in both Information Technology and Business Administration for this role. This role is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, among other duties.

The person hired in this role will be the focal point of creating relationships with the IT groups and business teams. They will be able to present to all levels of the organization, track progress of various projects/initiatives, and help drive momentum in an Agile environment. The ideal candidate will enjoy creating user stories, analyzing data/trends and suggest solutions for the best possible outcome of each situation. They will also enjoy working with numbers, collecting data, researching solutions to various challenges, and work as a team member collaborating within the assigned organizations.

Not only will this person hired be able to assist with making an impact in business decisions, they will also be able to grow in this role and mentor others on Agile business processes, Revenue Cycle solutions and other areas they are considered an expert.

Key areas of focus in this role:

  • Gathering and analyzing business needs in the form of Epics, User Stories.

  • Finding technological solutions to business requirements.

  • Analyzing the design of technical systems and business models.

  • Producing reports on application development and implementation.

  • Analyzing data to inform business decisions.

  • Analyzing and supporting the implementation of health care services applications and related revenue cycle software solutions.



  • Bachelor Degree completed in Computer Engineering/Science, or similar. Or 9 years of experience equivalent to degree plus years of experience in a similar role.

  • More than one year of prior experience with knowledge of SOX, PCI, and HIPAA compliance.

  • More than five years of experience as a Technical Business Analyst


  • Agile Certification

  • Knowledge of Revenue Cycle Management as it relates to Medical Billing.

  • Salesforce knowledge, API tool knowledge, Integration knowledge.

  • Product Manager experience of at least one year.

  • More than one year of experience working in a Full Life Cycle Software environment using Agile methodologies.

  • More than 5 years of experience as a Business Analyst in an similar environment.

  • More than 1 year of experience in the Health Care Sector.

  • Rev Cycle experience is also a plus.


At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development, with onboarding programs for new employees and tuition assistance

  • Financial security through competitive compensation, incentives and retirement plans

  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at, on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

Job Requirements