Service Advisor

Find A Wrench, LLC

Job Description

This position is posted on behalf of our client, Hawk Ford.

Hawk Ford and Hawk CDJR are looking for a motivated Service Advisor to join our team. We have become a staple in their community when it comes to vehicle repair, and look to take the next step in our customer service ability. With great values, dedicated employees, and ethical selling we strive to create the ultimate customer experience.

For this position we ask that applicants present themselves in a professional manner. Being customer service orientated, and possessing the ability to keep on task in a fast paced environment will be very important. Working hand in hand with our Technician team, and writing up correct repairs at a fair price keeps the integrity we look for in the shop. Warranty experience would be appreciated, as well as being able to work with computers and programs pertaining to our business. Other job duties will include:

  • Greeting our Customers

  • Research Recalls

  • Assist in Setting Appointments

  • Open and Close Orders

  • The Ability to Sell, but Ethically

  • Communication skills, written and verbal

  • Time Management

  • Computer Skills

  • CDK knowledge is a plus

  • Calculate Expenses

  • Draft Repair Orders

  • Recording Information In Correct Databases

  • Walk Around Inspection Of Vehicle Upon Writeup And Pickup

  • Follow-Up With Customer

  • Valid/Clean Driver’s License

For all of you r hard work we believe in taking care of our team as well. We offer a great benefits program to achieve this. Benefits includes:

  • Excellent pay opportunity
  • Health insurance

  • Retirement

  • Dental

  • Vision

  • Paid holidays

  • Paid vacation

  • Sick time

  • Life insurance

  • Advanced training

If you are ready for a fresh start in your career, and this sounds like you, please reach out for more information. We happy to answer any questions you may have, and we would enjoy bringing you in to meet the team. Thank you for your time, and consideration for this position.


Job Requirements