Direct Support Person (DSP)

Ada S. McKinley Community Services, Inc.

Job Description

Job Description & Responsibilities:

At Ada S. Mckinley we transform lives and strengthen communities. We are seeking talented individuals who will join us in furthering the mission of the agency which is to serve and bring lasting positive change to underprivileged communities in the Chicago area. Our staff is our most valued asset and as such we offer competitive compensation and excellent benefits (medical, dental, vision, LTD, retirement, life insurance, PTO, paid holidays, and tuition reimbursement).


The Direct Support Person ensures person centered programming is implemented on a day-to-day

basis. This includes but is not limited to assisting with the completion of goals and objectives,

facilitating community inclusion, passing medications and providing assistance with the

functions of daily living. This position serves to protect and promote the rights and dignity of the

person(s) supported through building a committed relationship based on trust and supporting that

person to become an active and valued member of their community.

Reporting Relationship:

Reports To: Qualified Intellectual Disabilities Professional

Supervises (Position Title): N/A

Principal Duties/Responsibilities:

  • Follows, implements, provides feedback with person-centered and behavioral outcomes.
  • Plans, performs, or assists with care or activities for persons according to their preference or needs, to include, but not limited to: household chores (cooking, cleaning, personal hygiene, laundry, dishes, vacuuming, fixing bed, household maintenance, etc.), community involvement, social, recreation and leisure skills, communication skills, personal safety skills, appropriate behavior.
  • Provides opportunities for new experiences in the community or home.
  • Maintains professional boundaries between, team member's families and persons served.
  • Serves as a mentor and coach to persons served. Provide guidance and direction while being a positive role model.
  • Is creative by trying new ideas that create a more positive impact for the persons we serve, team-members, and our community.
  • Maintains confidentiality in all aspects of the job.
  • Ensures the safety and well-being of the persons served at all times.
  • Assists people served with self-advocacy skills and promote independence.
  • Transports persons supported (adhering to all safety policies and laws) as needed to meet program objectives.
  • Assists new team members by providing on-the-job training.
  • Exhibits flexibility to changing situations and be able to adapt as necessary.
  • Participates in required meetings.
  • Takes direction and initiate actions that will allow for cross-training at multiple sites if required.
  • Builds relationships by facilitating friendships, partnerships, and personal and professional relationships.
  • If applicable to the person, apply therapeutic intervention techniques as needed to individuals with verbal or physical aggression.
  • If applicable to the person, assist or perform personal care to include bathing, bowel and bladder care, showering, exercising, range of motion, feeding (oral or feeding tube), hair care (brushing, washing, styling, shaving) dental care (brushing, flossing, dentures) or nail clipping, etc.
  • Medication management, if applicable to the client. Follow the rights to ensure proper medication administration. Ensures medical appointments are attended, physician orders and medical protocols are followed.
  • Displays patience when working with those we serve, guardians, and co-workers.
  • Assists with teaching, preparing healthy meal plans to encourage optimal health.
  • Accurately completes, maintains, and submits all documentation and written records as required by the department and/or Rule 50, Positive Behavior Support Plan, or other rules, regulations, and policies or procedures of the agency.
  • Prioritizes multiple tasks according to need and the ability to multitask under pressure.
  • Looks for ways to promote and improve the quality of services.
  • Completes all documentation to include daily notes and documentation on goals and objectives every shift.
  • Maintains accurate financial management and documentation of the funds of person supported.
  • Ensures routine and emergency medical services are provided.
  • Assists in the development and implementation of Person Centered Training information.
  • Assists with ensuring vehicle maintenance is completed.
  • Other duties as assigned

General Requirements:

To perform this job successfully, an employee must be able to perform each principal duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environmental Conditions:

The noise level in the work environment is usually moderate. Duties are performed in either an office or classroom environment. No unusual or adverse working conditions exist.


Education: This position requires a high school diploma or general education equivalent. 1 to 2 years of college education is preferred. A valid driver's license, working vehicle, car insurance and a good driving record are required. The selected candidate must be 18 years old, pass a comprehensive criminal background check as well as a Medication Administration Course.

Experience: Requires 6 months of customer service experience with an interest in working with disabled individuals.

Additional Skills and abilities:

-This position requires good communication skills as exhibited by being able to articulate thoughts clearly both in spoken and written communication.

-This ideal candidate must possess good decision making skills, a high level work ethic and a dependable employment record.

-This position requires that the incumbent work well individually and within a team environment.

This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


Education: Position requires a High School Diploma or equivalent. This position also requires successful completion of the certified Habilitation Aide Training Program within 6 months. Valid driver's license is required, and providing of a motor vehicle report acceptable to the Agency's insurance broker.

Experience: The ideal candidats will demonstrates the experiences, beliefs, attitude and awareness that indicate cultural sensitivity to the client population served.

Job Requirements