Data Management Business Analyst-Information Technology


Job Description

JOB SUMMARY: The incumbent works with members of the MultiPlan business units to elicit, organize and document business requirements to ensure that the project team can develop solutions that meet the customer’s real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables.


1. Conduct meetings with business stakeholders to actively solicit, analyze and negotiate customer requirements in order to ensure the project team can develop solutions that meet the customer’s real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables.

2. Manage multiple priorities, customer expectations and relationships with all stakeholders including IST staff and business staff. Manage relationships with customers, project managers, and any/all levels of management.

3. Solicit input from developers and other IST technical staff to determine project scope and provide estimate of level of effort (person days required to complete project).

4. Work with project team to develop cost effective, customer focused solutions.

5. Conduct walkthroughs with applications development staff as handoff from analysis to development in life cycle.

6. Work with applications development staff during the technical design, programming and unit-testing and implementation stages.

7. Coordinate changes to functional specifications that occur during development and updates functional specifications as required.

8. Work independently on small, medium and large-sized projects with low to medium complexity.

9. Support customer in training efforts for end users and staff members.

10. Collaborate, coordinate, and communicate across disciplines and departments.

11. Ensure compliance with HIPAA regulations and requirements.

12. Demonstrate commitment to the Company’s core values.

13. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Please note due to the exposure of PHI sensitive data – this role is considered to be a High Risk Role.

JOB SCOPE: Incumbent works under minimal direction and uses independent judgment to identify issues, trends & problems and recommend action plans and evaluate results on projects that may not be clearly defined and are large in scope. Work is varied and complex, requiring the individual to use a broad range of knowledge gained through experience. The position works with internal and external sources to complete objectives, keeping the needs of external and internal customers as a priority when making decision and taking action.

Job Requirements

JOB REQUIREMENTS (Education, Experience, and Training):

• Minimum Bachelor’s Degree, or 4 equivalent years of related experience

• Minimum 2 years experience in analysis and design on software development projects in analyst role.

• Experience in a Project Management Organization preferred

• Experience designing and implementing project management methodologies and requirements definition and management practices

• International Institute of Business Analysis (IIBA)/Certified Business Analysis Professional (CBAP) preferred

• Required licensures, professional certifications, and/or Board certifications as applicable

• Knowledge of Healthcare industry and understanding all major workflows associated with healthcare claim processing

• Knowledge of broad range project methodologies and best practices for requirements definition and management including Waterfall, Iterative, and Agile

• Expert-level business analysis, system analysis and project management skills

• Excellent verbal and written communication skills

• Analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills

• Ability to use software and peripherals related to performance of job responsibilities

• Ability to facilitate teams and client relationships to satisfy needs and identify improvements

• Ability to develop strong relationships with all levels of management

• Ability to demonstrate commitment to excellent customer service and follow through

• Ability to manage multiple simultaneous projects including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate

• Ability to effectively present information and respond to questions from internal and external customers

• Ability to be flexible and creative in problem solving and identifying process improvements

• Ability to anticipate business needs and think with a business owner mind-set

• Ability to recognize and apply project management, business analysis and system analysis best practices to fit a variety of situations

As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law.