Customer Data Platform and Analytics

Modis

Job Description

Who We Are


We are the world’s largest retailer of diamond jewelry and the world’s largest specialty jewelry retailer, with #1 market share in the U.S., UK and Canada. Signet operates approximately 3,200 stores globally, under the brand names Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples Jewellers, Piercing Pagoda and JamesAllen.com.


The Role


Signet is creating a best-in-class customer data platform team that will lead to a connected ecosystem of data, technology, tools, techniques, people, and processes. The selected candidate in this role will drive technology and engineering efforts that enable advanced analytics and actionable insights to help drive Signet's performance. This team serves as internal consultants to essential functions across the Digital Organization.


Strategy & Planning

  • Lead data engineering effort to deliver a single view of customers and prospects.
  • Lead the technical architecture and implementation of our Customer Data and Analytics platform
  • This role will be a member of the Digital technology organization and will create and deliver on the technology roadmap for our customer data and analytics platform.
  • Collaborate closely with Application architecture and Developments cross functionally to ensure all future solutions are built in alignment with our data strategy
  • Play an active role in Digital Architecture Review Board
  • Ability to provide thought leadership for best practices and new/emerging concepts in the areas of data management and analytics.
  • Educating technology personnel on best practices in areas like governance models and frameworks

Project Implementation

  • Own and lead initiatives to define, design and implement the customer data platform solution which includes reference architectures, estimates, and costing.
  • Prepare technical design documents, presentations for architecture review board, reports, and other technical artifacts.
  • Collaborate with various business, IT teams and vendors to elicit requirements and implement solutions.
  • Manage a team responsible for implementation, architecture and ongoing support of the customer data and analytics platform
  • Review technical designs different vendor teams produce for accuracy and best practice adherence.
  • Do the same during the development phases to ensure the code produced is of highest quality.

Formal Education & Certification

Bachelor’s degree in relevant field of study.


Knowledge & Experience

  • Minimum Years of Experience: Five (5) years of professional experie nce including project or program management.
  • Minimum Years of Experience: Two (2) years of experience driving business case development, including quantitative and qualitative analysis.
  • Demonstrate Minimum 3 Years of Experience with database design principles, modern ETL principles, BI/visualization tools, trends in Big Data, integration with SaaS applications.
  • Minimum 2 Years of Experience with at least one major CDP vendors like Adobe RTCDP, Blueconic, Tealium, Salesforce or similar
  • Minimum Years of Experience: Two (2) years of deep experience with a web analytics platform (Adobe Analytics or Google Analytics)

Personal Attributes


  • Listening, verbal and written communications skills with the ability to translate information into understandable terms to a variety of audiences.
  • Responsive and alert to new learning opportunities, growth, and development of technical, interpersonal and business skills; able to recognize and address areas needing improvement.
  • Motivated and competent to contribute appropriate time and effort to work needing attention.
  • Attentive to detail with focus on accurate and timely results.
  • Organized and able to prioritize tasks, responding effectively to competing needs.
  • Attentive and reactive to customer needs and concerns.
  • Strong customer service orientation.
  • Able to contribute to team effort and individual achievement.
  • Competitive healthcare, dental & vision insurance
  • 401(k) matching after one year of employment
  • Generous PTO + company holidays
  • Diversity programs
  • Paid subscription to PlateJoy
  • Much more!


COMPANY OVERVIEW:


Modis is the workforce expert delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.


Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Modis team provides a strong infrastructure through our corporate and shared services teams.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled


The Company will consider for employment qualified applicants with arrest and conviction records


External Company Name: Modis, Inc


External Company URL: www.modis.com


Job Requirements

Lead data engineering effort to deliver a single view of customers and prospects.

Lead the technical architecture and implementation of our Customer Data and Analytics platform

This role will be a member of the Digital technology organization and will create and deliver on the technology roadmap for our customer data and analytics platform.

Collaborate closely with Application architecture and Developments cross functionally to ensure all future solutions are built in alignment with our data strategy

Play an active role in Digital Architecture Review Board

Ability to provide thought leadership for best practices and new/emerging concepts in the areas of data management and analytics.

Educating technology personnel on best practices in areas like governance models and frameworks

Project Implementation

Own and lead initiatives to define, design and implement the customer data platform solution which includes reference architectures, estimates, and costing.

Prepare technical design documents, presentations for architecture review board, reports, and other technical artifacts.

Collaborate with various business, IT teams and vendors to elicit requirements and implement solutions.

Manage a team responsible for implementation, architecture and ongoing support of the customer data and analytics platform

Review technical designs different vendor teams produce for accuracy and best practice adherence.

Do the same during the development phases to ensure the code produced is of highest quality.

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